Villamartin Apartment Rental....now for the boring bits.......

BOOKING TERMS    

Occupancy

The listed prices are applicable only when there are between 1 to 4 people in the party; please note that 4 people is the maximum amount allowed but on some occasions one extra adult or child can be added.

You should not exceed the occupancy level as stated by us on your email  Booking Form, without first letting us know as an increase in cleaning charges will occur due to extra linen used.

Booking Request Email

Our Booking Request email link is provided on-line.

We require a £100 cheque to secure the dates requested on your Booking Request email.

We MUST receive this within 5 business days of you submitting your Booking Request email as there are often several people searching for holiday properties at the same time.

The £100 acts as a Booking /Key/ security damage deposit.

We ask that you pay the full holiday Cost 6 weeks before departure.

(Cleaning / laundry money (55 Euros) to be left in the apartment before departure, 110 Euro for three to four weeks stay)  

Booking ,Key and Damage Deposit 

Please note that the key and damage deposit of £100 is additional to the final balance and will be refunded in full following your departure subject to there being no damage or excess cleaning required, and satisfactory return of all keys. For any bookings made by people under 25 years of age, the key and damage deposit required will be increased to £200        

Examples of where we may retain all or part of the Security Charge include (but are not limited to), Missing Items, Damage to Property/Fixtures, Excess Occupancy, Late Departure, and Additional Cleaning Charges.

We will return the Security Charge deposit to you within 7 days of the end of your holiday, subject to the "all ok" from our local agents.

 Cleaning Payments

€55 Final Cleaning Charge - this is for our Agents, who will clean the apartment and linens/towels between guests (it does not include washing-up and normal items associated with a self-catering holiday!)

Please leave the 55 Euros(£48) in the apartment before you leave.

Any Airport Transfer Charges/baby sitting/maid service (OPTIONAL) – should be paid direct to our agents in person.

Cancellation Terms

We must receive any cancellation notice in writing.

For cancellations received more than 8 weeks prior to the commencement of the holiday, the full £100 Booking Deposit will be refunded.

For cancellations received less than 8 weeks prior to the commencement of the holiday, 50% of the Booking Deposit will be refunded, less any expenses we incur in renting the property to new clients. If we are unable to find new clients for your chosen dates, NO refund will be made.

We are unable to refund any of the Booking Deposit for cancellations received within 2 weeks of the commencement of the holiday.

In the highly unusual situation where we are forced to cancel your booking, our maximum commitment to you will be the Full Refund of all monies paid to us.

We strongly suggest that you arrange suitable travel insurance as soon as your booking is made.

Damages

You are advised to check that broken items are reported to our agents/cleaners during your stay.

Complaints

We are extremely confident that you will have an enjoyable holiday.

However, if you have reason to complain this should be brought to the attention of ourselves or our agent at the earliest opportunity.

We will do our utmost to resolve any issues.

If you are still not pleased, you should write to us within 7 days of your return.

Use Of This Site

Any links and/or services provided on this site are not connected to us.

We do not accept responsibility for such services but will act to remove any links that are cause for concern.

.................And finally have a nice stay !